FAQ
Here are some of our most frequently asked questions. Our service tabs also have information that may answer your question regarding before and aftercare or about a service.
Still have a question? Give us a call. We are happy to help!
At Waxology, we take a customized approach to hair removal. While many studios rely solely on hard wax for Brazilian services, we primarily use a high-quality soft wax formulated for sensitive skin. When performed with proper technique and expert skin preparation, soft wax can be gentle, efficient, and highly effective.
Soft wax requires advanced training and skill, which is why it’s often misunderstood or avoided. Our proprietary technique helps minimize discomfort while delivering smooth, consistent results. To ensure your skin feels clean and comfortable, every service is finished with oil and a cleansing towelette to remove any residue.
Depending on your hair type, density, and length, we may also incorporate hard wax when it provides the best results with the least discomfort. Soft and hard wax each have unique properties and are ideal for different areas of the body. Soft wax is applied thinly and removed with a muslin strip, while hard wax is applied thicker, allowed to set, and removed without a strip—making it ideal for more sensitive areas. We thoughtfully use both methods to tailor each service to your needs.
We also offer sugaring as an alternative to traditional waxing. Sugaring uses a paste-like formula applied against hair growth and removed in the direction of growth. While some clients love sugaring, others find it more intense due to the continuous application and removal process. Pain tolerance and skin sensitivity vary from person to person—there’s no one-size-fits-all solution.
That’s why we offer options. Every body is different, and we’re here to help you choose what works best for you.
Why remove hair with wax?
Because waxing makes your skin feel so soft and it lasts much longer than shaving. Some people wax because they feel it is more hygienic. Our body releases natural oils and sweat on a daily basis. Our hair can hold on to them as well as the odor they produce. When you remove the hair you can stay cleaner and fresher longer.
Does waxing hurt?
I’m not going to lie, it doesn’t feel great. Every person’s pain tolerance is different. The good thing is that the pain goes away in seconds. By the time you leave your appointment, the pain will be gone and you will be happy and hair free.
Waxology will not offer any refund because you thought it wasn't going to hurt so please don't ask.
How do I prepare for a Brazilian Wax?
A shower is ideal. Hot water opens pores and allows hair to come out easily, making it less painful for you. Appointments straight after the gym or working out are not pleasant for your technician. We appreciate your kind consideration! If you cannot shower, please use personal wipes we provide to clean the area that we will be waxing. We also have a restroom. Please make sure the area is thoroughly clean. Your hair should be grown out at least three weeks prior to your first Brazilian wax. The longer the better, so don't trim. This will ensure the best results that will last longer. It is a good idea to exfoliate your bikini area, very gently, the night before your Brazilian Wax. In fact, you can gently exfoliate your bikini area every day. This helps deter those pesky ingrown hairs and aids in a speedy removal.
How long does the hair have to be?
At least ¼ inch. Translation – if you can pinch your hair and lift your skin without the hair slipping through your fingers, it should be long enough. It usually takes on average of 2 to 3 weeks of growing out your hair to be ready to wax. Some people hate the growing out stage, others don’t mind it – however you may feel, let it grow – IT’S WORTH IT! But at the same time you do not need to go to the extreme with the length and go months without doing any grooming.
Should I trim my hair before my appointment?
NO!! The longer the better. The longer the hair, the smoother your skin will feel after the wax. Also, the results will last longer. If your hair needs to be trimmed, your esthetician will take care of it, as he/she knows the best length for your procedure. Don’t be embarrassed, we guarantee you we have seen hair much longer and thicker than yours!
How long does waxing last?
It differs with each person depending on how fast the hair grows. On average, your waxing can last from 2-6 weeks. The good news is the more you wax, the longer it lasts.
Will my hair grow back thicker?
No. The hair will actually grow back lighter and softer every time you wax. It usually takes at least 3 procedures to really notice a change in how fast your hair grows back. But you can notice your hair coming in softer after the first wax.
Will I have a reaction to waxing?
Most likely not. But that largely depends on whether you are taking any medication However, we invite you to come in and get a free patch test wax to see how skin will react.
What if I’m on my period?
Some women find that when they are on their period, their skin is more sensitive and more likely to burn or peel. Others are just fine. We can do a patch test first to see how your skin will react. Or, if you would rather reschedule, we completely understand. As long as you communicate with your esthetician, she will find the best way to meet your needs
What if I’m pregnant?
You can still get various wax procedures and treatments . A new trend for Moms-to-be is to get a Brazilian wax right before childbirth. If you are in your 2nd trimester or further along, please let us know upon making the appointment, we will schedule more time to ensure your comfort!
When should I NOT get waxed?
If you have Lupus or AIDS.
If you are in cancer therapy or receiving chemotherapy, or radiation treatment.
If you are taking Rx Accutane, Differin, Retin A, Antibiotics, or taking any medication that may cause sun sensitivity.
You should also avoid waxing while using salicylic acid, glycolic acid, benzoyl peroxide, Obaji products, any harsh exfoliants, or any facial peels.
All these products thin out the skin and will make you more sensitive and likely to burn or peel.
You should wait 2-6 weeks depending on how long you have been on the medication before you wax, as we want to make sure the meds are out of your system so you have a pleasant waxing experience. If you are not sure of how you may react from any other prescriptions you are taking, please give us a call, we can help you determine whether you’re able to get waxed.
Can I tan after I wax?
We suggest that you wait at least 24 hours before you lay out in the sun or in a tanning bed. As for a spray tan, we suggest you wait a few hours for your skin to re-acclimate after the wax.
Cancellation Policy
When booking an appointment you will need to have a credit card on file and if there is a no show or cancel before 24 hours the credit card will be charged 50% of the appointment missed. Please see the bottom of this page for our full cancellation policy.
Touch-Up Waxing Policy
We have a 3 day touch-up policy at Waxology. If we fail to remove all your unwanted hair while performing a service we will gladly touch it up at no cost to you! We ask that you notify us within 3 calendar days of the original service.
Running Late?
If you are running late please call and let us know! We only have a certain amount of time for each appointment if you are more than 5 minutes late, you may need to reschedule.
WEATHER...
Living in Michigan there is no surprise that we will have snow days. Safety is the number one concern so if you need to cancel please cancel as soon as possible or call ahead to make sure that Waxology will be open.