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Here are some of our most frequently asked questions. Our service tabs also have information that may answer your question regarding before and aftercare or about a service.

Still have a question? Give us a call. We are happy to help!

Waxology Cancellation Policy Updated 05122023-2.PNG

What kind of Wax do you use? 
Soft Wax. Hard Wax. Sugaring?

At Waxology, we do things differently than most waxing establishments. Many people are surprised & sometimes skeptical to learn that we use soft wax instead of hard wax, which is a more common and easier to use wax for the Brazilian. We use a high quality soft I wax designed for sensitive skin. Using a soft wax for a full Brazilian requires skill if it is to be done well. Many estheticians have never been properly trained in the right technique using soft wax, and therefore reject its use for the full Brazilian. With the proper prepping of the skin and my proprietary technique, not only is pain is minimized, but it is also more efficient and gentle than using hard wax. When using soft wax it can be sticky. After the service you will have a oil as well as a towelette to remove residue.  


Depending on hair type, amount and length, I will use hard wax when I feel it will provide the best results with less pain. Hard wax and soft wax have different properties that make them ideal for different parts of the body. Soft wax is a warm, thin wax that gets covered by a muslin strip that is then pulled away quickly by our estheticians. Hard wax is a warm, thick wax that that goes on without a muslin strip that is allowed to cool, and then be pulled off. Hard wax is ideal for sensitive parts of the body and can be reapplied over previously waxed skin as opposed to soft wax, which cannot. At our salon we use both, and tailor their use to the appropriate areas of the body.  

Sugaring is similar to waxing. However there are many differences when it comes to application and technique. First of all, sugar wax is much more pasty/gel like, which means it will pull more during application. The sugaring procedure requires the wax be rubbed/rolled on in the opposite direction of your hair growth, pulling on your hair and skin in a constant movement, while then being removed in the direction of your hair, without any rest time between removal. This can be very painful and irritating to the skin (for some) because there is a constant application, removal, and pulling on your hair and skin. Hard wax is applied with a thinner base, has rest time to dry, and then can be removed by pulling the opposite direction of the hair. There are many people say hard wax hurts less, some say sugaring hurts less and some say soft wax hurts less.  No one person is the same! Everyone has personal preference to what they like and that is OK - that is why we have options.

Why remove hair with wax?

Because waxing makes your skin feel so soft and it lasts much longer than shaving. Some people wax because they feel it is more hygienic. Our body releases natural oils and sweat on a daily basis. Our hair can hold on to them as well as the odor they produce. When you remove the hair you can stay cleaner and fresher longer.

Does waxing hurt?

I’m not going to lie, it doesn’t feel great. Every person’s pain tolerance is different. The good thing is that the pain goes away in seconds. By the time you leave your appointment, the pain will be gone and you will be happy and hair free!  

Waxology will not offer any refund because you thought it wasn't going to hurt so please don't ask.

How do I prepare for a Brazilian Wax?

A shower is ideal. Hot water opens pores and allows hair to come out easily, making it less painful for you. Appointments straight after the gym or working out are not pleasant for your technician. We appreciate your kind consideration!  If you cannot shower, please use personal wipes we provide to clean the area that we will be waxing.  We also have a restroom.  Please make sure the area is thoroughly clean.  Your hair should be grown out at least three weeks prior to your first Brazilian wax. The longer the better, so don't trim. This will ensure the best results that will last longer.  It is a good idea to exfoliate your bikini area, very gently, the night before your Brazilian Wax. In fact, you can gently exfoliate your bikini area every day. This helps deter those pesky ingrown hairs and aids in a speedy removal.

​How long does the hair have to be?​

At least ¼ inch. Translation – if you can pinch your hair and lift your skin without the hair slipping through your fingers, it should be long enough. It usually takes on average of 2 to 3 weeks of growing out your hair to be ready to wax. Some people hate the growing out stage, others don’t mind it – however you may feel, let it grow – IT’S WORTH IT! But at the same time you do not need to go to the extreme with the length and go months without doing any grooming.

Should I trim my hair before my appointment?

NO!! The longer the better. The longer the hair, the smoother your skin will feel after the wax. Also, the results will last longer. If your hair needs to be trimmed, your esthetician will take care of it, as he/she knows the best length for your procedure. Don’t be embarrassed, we guarantee you we have seen hair much longer and thicker than yours!

​How long does waxing last?

It differs with each person depending on how fast the hair grows. On average, your waxing can last from 2-6 weeks. The good news is the more you wax, the longer it lasts.​

​Will my hair grow back thicker?

No. The hair will actually grow back lighter and softer every time you wax. It usually takes at least 3 procedures to really notice a change in how fast your hair grows back. But you can notice your hair coming in softer after the first wax.

​Will I have a reaction to waxing?

Most likely not. But that largely depends on whether you are taking any medication However, we invite you to come in and get a free patch test wax to see how skin will react.

​What if I’m on my period?

Some women find that when they are on their period, their skin is more sensitive and more likely to burn or peel. Others are just fine. We can do a patch test first to see how your skin will react. Or, if you would rather reschedule, we completely understand. As long as you communicate with your esthetician, she will find the best way to meet your needs

​​What if I’m pregnant?

You can still get various wax procedures and treatments . A new trend for Moms-to-be is to get a Brazilian wax right before childbirth.  If you are in your 2nd trimester or further along, please let us know upon making the appointment, we will schedule more time to ensure your comfort!

​When should I NOT get waxed?​

If you have Lupus or AIDS.

If you are in cancer therapy or receiving chemotherapy, or radiation treatment.

If you are taking Rx Accutane, Differin, Retin A, Antibiotics, or taking any medication that may cause sun sensitivity.

You should also avoid waxing while using salicylic acid, glycolic acid, benzoyl peroxide, Obaji products, any harsh exfoliants, or any facial peels.

All these products thin out the skin and will make you more sensitive and likely to burn or peel.

You should wait 2-6 weeks depending on how long you have been on the medication before you wax, as we want to make sure the meds are out of your system so you have a pleasant waxing experience. If you are not sure of how you may react from any other prescriptions you are taking, please give us a call, we can help you determine whether you’re able to get waxed.

​Can I tan after I wax?

We suggest that you wait at least 24 hours before you lay out in the sun or in a tanning bed. As for a spray tan, we suggest you wait a few hours for your skin to re-acclimate after the wax.

Cancellation Policy

When booking an appointment you will need to have a credit card on file and if there is a no show  or cancel before 24 hours the credit card will be charged 50% of the appointment missed. Please see the bottom of this page for our full cancellation policy.

Touch-Up Waxing Policy

We have a 3 day touch-up policy at Waxology. If we fail to remove all your unwanted hair while performing a service we will gladly touch it up at no cost to you! We ask that you notify us within 3 calendar days of the original service.

Running Late?

If you are running late please have the respect to call me and let me know. I only have a certain amount of time for each appointment if you are more than 5 minutes late, you may need to reschedule.


Living in Michigan there is no surprise that we will have snow days.  Safety is the number one concern so if you need to cancel please cancel as soon as possible or call ahead to make sure that Waxology will be open.

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