At Waxology, we value and respect your privacy. This privacy policy outlines how we collect, use, store, and protect your personal information when you visit our salon or use our services. By using our services, you consent to the collection and use of your information as described in this policy. 

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

• Personal Information: When you book an appointment or interact with us, we may collect personal information such as:

  • Name

  • Contact information (email, phone number)

  • Date of birth (for age verification, if needed)

  • Payment information (credit/debit card details, billing address)

  • Preferences or special requests related to your treatment

• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and device information through our website or booking system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with our waxing and beauty services

• To manage and confirm appointments, cancellations, and reminders

• To process payments for services rendered

• To send promotional material, newsletters, or updates (if you’ve opted in)

• To improve our services and customer experience

3. How We Protect Your Information

We are committed to protecting your personal information. We employ industry-standard security measures to safeguard your data, including encryption, secure servers, and limited access controls. However, no data transmission over the internet can be guaranteed as 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information in the following circumstances:

• With service providers who assist in running our business, such as payment processors or email marketing services

• As required by law or to protect our legal rights (e.g., in response to a subpoena or legal process)

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

5. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information

• Opt-out of promotional communications by following the unsubscribe link in our emails or contacting us directly

• Request the deletion of your personal information, subject to legal and contractual obligations

If you would like to exercise any of these rights, please contact us using the contact details below.

6. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve website functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of our site.

7. Third-Party Websites

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. Minors must come to appointments with a legal parent or guardian. Minors must fill out a minor consent form and be signed by parent or guardian. Failure to comply will result in an incomplete service. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. Please review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Breton Village Waxology

1844 Breton Rd SE

Grand Rapids, MI 49506